Privacy Policy

Your Privacy Our Responsibility

Jeta98 treats your personal information with the utmost respect. This Privacy Policy explains in detail what data we collect, why we collect it, and how we keep it secure.

Last Updated: January 1, 2026

Our Data Protection Our Commitment

Jeta98 puts your privacy first. Here is a quick overview of our core commitments.

Encrypted Storage
All your personal data is protected through SSL/TLS encryption. No information is stored in plain text.
No Sale of Data
jeta98 never sells your personal information to third parties. Your data is used solely to improve our services.
Right to Erasure
You can request deletion of your account and associated data at any time. We do not retain your information beyond what is legally required.
Restricted Access
Only authorized personnel can access your information. Every access is logged and regularly audited.
Marketing Opt-Out
You can opt out of promotional emails and messages at any time. No marketing communications will be sent without your consent.
Breach Protection
In the event of any data breach, we will notify affected users within 72 hours and take immediate action.

1. Introduction

Jeta98 (referred to hereinafter as "we", "us", or "the platform") is fully committed to protecting your privacy. This Privacy Policy explains how jeta98 collects, uses, stores, and safeguards your personal information.

By using our platform, you are considered to have voluntarily agreed to this Privacy Policy. This policy operates in conjunction with our Terms and Conditions.

This Privacy Policy was originally written in Bengali for the convenience of users in Bangladesh. In the event of any inconsistency, the English version shall be considered the definitive text.

2. Information We Collect

Jeta98 collects several types of information in order to provide its services. This information falls into two main categories:

Information provided directly by you

  • Registration Information: Full name, date of birth, email address, and mobile number.
  • Identity Verification (KYC): Copy of national ID or passport, and proof of address.
  • Financial Information: Payment method (Mobile Banking/Nagad/Rocket) and transaction history.
  • Contact Information: Support tickets and live chat messages.

Automatically collected information

  • Device Information: IP address, browser type, operating system.
  • Usage Information: Pages visited, game history, and session duration.
  • Cookies & Tracking: Session cookies, performance cookies, and preference cookies.
  • Location Data: Approximate geographic location (IP-based).
Type of Information Purpose of Collection Retention Period
Registration Details Account Management & Verification For the duration of active account
KYC Documents Identity Verification & Legal Requirements Up to 5 years
Financial Transactions Payment Processing & Auditing Up to 7 years
Gaming History Dispute Resolution & Improvement Up to 3 years
Cookie Data Session management and experience improvement Until end of session / 30 days

3. Purpose of Data Use

Jeta98 uses your personal information for the following purposes:

  • Service Delivery: Account creation, gaming services, and transaction management.
  • Identity Verification: Preventing fraud and ensuring compliance with international AML/KYC regulations.
  • Customer Support: Resolving issues, answering questions, and settling disputes.
  • Security: Detecting unauthorized access, fraud, and suspicious activity.
  • Service Improvement: Analyzing user experience and improving the platform.
  • Legal Obligations: Complying with directives from government or regulatory authorities.
  • Promotional Communications: Offers and updates are sent only with your consent.

Our Commitment: jeta98 will never sell your information to third parties for marketing purposes. We are legally accountable for any breach of your privacy.

4. Data Sharing & Third Parties

Jeta98 may share your information with third parties in the following specific circumstances:

  • Payment Provider: Mobile Banking, Nagad, Rocket — only the information necessary to process transactions.
  • Identity Verification Agency: Authorized verification bodies approved to complete the KYC process.
  • Law Enforcement: Disclosure of information pursuant to a court order or legal obligation.
  • Technology Service Provider: Hosting, cloud services & security — under NDA only.
  • Audit & Compliance: As required by licensing authorities.

Your personal information will not be shared with any third parties outside of the cases described above.

5. Cookie Policy

Jeta98 uses cookies to keep the website running smoothly. Cookies are small text files stored in your browser. The types of cookies we use:

  • Essential Cookies: Essential for maintaining login sessions and ensuring platform security.
  • Performance Cookies: To improve page loading speed and overall user experience.
  • Functionality Cookies: To remember your language preferences and settings.
  • Analytics Cookies: To collect site usage statistics (anonymously).

You can manage cookies through your browser settings. However, disabling essential cookies may prevent the platform from functioning properly.

6. Data Protection Methods

Jeta98 employs industry-standard security measures to protect your information:

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
  • Firewall Protection: Advanced firewall and intrusion detection system.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Regular Security Audits: Regular penetration testing conducted by third-party security firms.
  • Restricted staff access: Only authorized personnel have access to sensitive information.
  • Data Backup: Encrypted backups are stored across multiple secure servers.

jeta98's security practices follow the international ISO 27001 standard. We make no compromises when it comes to protecting your information.

7. Your Rights

As a jeta98 user, you have the following rights regarding your personal information:

Right to Access Your Information

You can find out what information we hold about you.

Right to Rectification

You may request correction of any inaccurate or incomplete information.

Right to Erasure

Your data will be deleted unless retention is required by law.

Right to Object to Processing

You may object to the processing of your data for specific purposes.

Data Portability

You can export your data in a machine-readable format.

Right to Restrict Processing

You may request that processing of your data be restricted under certain conditions.

To exercise any of these rights, please contact our support team. We will respond to your request within 30 days.

8. Privacy of Minors

Jeta98 strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from minors. If we receive evidence that a minor has registered on our platform, we will immediately close that account and delete all associated data.

9. International Data Transfers

Jeta98 primarily serves users based in Bangladesh. However, for technical reasons, some data may be stored on secure international servers. For any international data transfers, we ensure that the destination country has adequate privacy protections in place and that the necessary agreements have been executed.

10. Changes to Privacy Policy

Jeta98 may update this Privacy Policy from time to time. We will notify you of any significant changes via email or through a notice on the platform before the changes take effect. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

The date of the most recent update will always be noted at the top of this page. We recommend checking this page regularly.

11. Contact Us

For any questions, complaints, or requests regarding this Privacy Policy, please contact our support team. Our dedicated privacy team will respond to your message within 48 hours.

Email: [email protected] — We are always ready to assist with any privacy-related concerns.

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